CUCM — Route Calls to Group of Numbers

From Cisco Unified CM Administration > Call Routing > Route/Hunt

List Available Group: “Hunt List” > “Names” > “Contains” > <leave blank to list all> click “Find

Create New Group: “Line Group” > “Line Group” > “Add” > Add group member in the “Line Group Member Information” section.

  • Find Directory Numbers to Add to the Group
    • Partition:
    • Phone Number <click Find>
  • Highlight the desired phone number, click Add to Line Group

Reference

Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1) – Call Forwarding [Cisco Unified Communications Manager (CallManager)] – Cisco

System Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1) – Configure Hunt Pilots [Cisco Unified Communications Manager (CallManager)] – Cisco